Terms & Conditions

Diana Diamond Parfum operates this website and sells the products displayed on it. References to “we,” “us,” and “our” mean Diana Diamond Parfum. You must have legal capacity to enter into a purchase contract or have permission from a parent or legal guardian.

We make reasonable efforts to describe and display products accurately. Handmade products may have the variations explained in our Shipping & Returns Policy. Availability and inventory can change without notice.

Placing an order is an offer to purchase. We may decline or cancel an order before fulfilment because of unavailable inventory, an obvious pricing or description error, payment concerns, suspected fraud, or a legal requirement. If we cancel a paid order, we will refund the affected amount.

Prices are shown in Canadian dollars unless stated otherwise. Applicable taxes and shipping charges are presented before the order is submitted. Payment is processed by the payment provider shown at checkout. You authorize us and that provider to process the amounts displayed in your order.

Review your items, quantities, delivery option, and province before placing an order. The order confirmation records the details submitted. Shipping, delivery, address errors, product issues, returns, and refunds are governed by our Shipping & Returns Policy.

Discounts, promotional codes, and special offers may have additional eligibility dates or restrictions. Unless expressly stated, they cannot be combined, exchanged for cash, or applied retroactively. We may correct or withdraw a promotion affected by an error or misuse, subject to applicable law.

You may use this site only for lawful personal shopping. You may not interfere with its security or operation, scrape it in a harmful or excessive manner, attempt unauthorized access, or use it for fraud.

The site’s branding, photographs, text, graphics, and other content belong to Diana Diamond Parfum or its licensors and may not be copied, distributed, or commercially used without permission, except as allowed by law.

We do not promise that the website will always be uninterrupted or error-free. To the extent permitted by law, we are not responsible for indirect or unforeseeable losses arising from use of the site. Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information associated with the site and your orders.

We may update these terms prospectively by posting a revised version and effective date. The terms applicable to an order are those presented when it is placed.

These terms are governed by the applicable laws of Ontario and Canada, without depriving consumers of mandatory protections that apply where they live. Contact us through the channels listed on our website with questions.